Freshsales

Empower your sales team and supercharge your customer relationships with Freshsales, the intuitive CRM platform engineered for growth-focused businesses. Tailored for companies of all sizes, Freshsales simplifies the complexities of sales and customer engagement. It provides a unified hub for managing leads, tracking deals, and nurturing customer interactions. With robust features, automation, and AI-driven insights, Freshsales helps you turn leads into loyal customers. Say goodbye to scattered data and missed opportunities, and say hello to a streamlined, efficient sales process. Trust Freshsales to transform the way you sell and serve your customers.

• Contact Management: Centralized database for managing and organizing customer information, including contact details, communication history, and lead scoring.
• Lead and Deal Tracking: Efficiently track leads and deals through various stages of the sales pipeline, ensuring no opportunity is missed.
• Email Integration: Seamless integration with email platforms for managing communication, scheduling emails, and tracking email opens and responses.
• Sales Automation: Automate routine tasks such as follow-ups, lead assignments, and data entry to increase sales team efficiency.
• Workflow Automation: Create custom workflows to automate sales processes, notifications, and reminders.
• Lead Scoring: Assign scores to leads based on their behavior and engagement, allowing your sales team to prioritize high-potential prospects.
• Sales Analytics and Reporting: Access in-depth analytics and reporting tools to track sales performance, forecast revenue, and identify areas for improvement.
• Email Tracking: Receive real-time notifications when emails are opened or links are clicked, enabling timely follow-ups.
• Multi-Channel Communication: Connect with leads and customers via email, phone, chat, and social media all within the platform.
• AI-Powered Insights: Utilize AI-driven insights to gain a deeper understanding of customer behavior and predict sales outcomes.
• Mobile Accessibility: Access the CRM on mobile devices to manage leads and stay connected with customers while on the go.
• Integrations: Seamlessly integrate with a wide range of third-party applications and services, such as marketing automation tools and customer support systems.
• Customization: Tailor the CRM to match your specific sales processes and branding, including custom fields and data structures.
• Sales Forecasting: Predict future sales performance based on historical data and current trends.
• User Permissions: Define role-based access to ensure data security and control within the CRM.
• Calendar and Task Management: Schedule appointments, set reminders, and manage tasks directly within the platform.
• Document Management: Attach and manage important documents, contracts, and proposals related to deals and contacts.
• Lead Capture: Capture leads directly from your website or other online sources.
• Customer Support Integration: Link support interactions with sales activities for a unified customer view.
• Offline Access: Access critical CRM data even when offline, ensuring sales professionals are always prepared.

💰Pricing: Free & Paid
🌐Website: https://www.freshworks.com/crm/sales/
🐦Twitter: @FreshworksInc